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- Frequently Asked Questions
088-686-2555
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- Hotel / Guest rooms(6)
- Hotel facilities / Equipment(1)
- Others(7)
Q.What are the check-in and check-out times?
A. Check-in is from 3:00 p.m.
*The latest check-in time is midnight.
Check-out time is 10:00 the next morning.Q.Can I access the Internet in the rooms?
A. All rooms have Wi-Fi (free LAN connection).
Free internet connection is available.
We do not have wired LAN.Q: Can I store my luggage?
A: Yes, we can keep it for you.
Before checking in... From 7:00AM ・After checking out... Until 10:00 PM
If you contact us before your stay, …Continue readingQ. Can you tell me about parking?
A.There is free parking.
There are 35 parking spaces in total, with 24 spaces in the first parking lot (adjacent to the hotel building) and …Continue readingQ: What payment methods can be used?
A.The following credit cards can be used.
VISA / JCB / DC / UC / Diners club / Mastercard / AMEX
The following QR payments can also be used…Continue readingQ.What amenities are available?
A. We provide shampoo, conditioner, body soap, toothbrushes, razors, bath towels, face towels, and indoor wear (one size fits all).
Please f…Continue readingQ. From when do cancellation fees apply?
A.Cancellation fees are as follows:
Cancellation fee
・1 day before the stay .... 0%
・On the day of your stay .... 100%
・Cancellation withou…Continue readingQ. Can you tell me about late check-out?
A. Late check-out is as follows:
・If you extend your stay until 12:00, 25% of the accommodation fee will be charged.
・If you extend your sta…Continue readingQ.Is early check-in possible?
A.Early check-in is possible.
This is possible if you request it at the time of booking, but there will be an additional charge.
It is also …Continue readingQ. Can I tell you about the child rates and whether children can sleep in the same bed as their parents?
A. Children aged 0 to 6 (preschoolers) can sleep in the same bed as their parents for free.
Children aged 7 and over will be charged the adu…Continue readingCan you tell me about extra beds?
A:Extra beds are 2,500 yen (tax included) each.Please note that this may not be available in some rooms.
*Extra beds are intended for single…Continue readingQ.What is the maximum number of people that can stay in one room?
A. Up to 5 people can stay in one room.(Including children sharing beds)
If you add an extra bed to a twin room,
Maximum 3 adults.Up to two …Continue readingQ.Is there a curfew?
A.For security reasons, our hotel closes at midnight.
If you will be late for check-in due to work or other reasons, or if you will not be a…Continue readingQ. Can minors stay alone?
A: Yes.Yes, available.However, if there are only minors, you will be required to submit a consent form for the minors.
If you contact us, we…Continue reading
Reservations/Inquiries
Please contact us if you have any questions.