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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Q.Can I access the Internet in the rooms?

    A. All rooms have Wi-Fi (free LAN connection).
    Free internet connection is available.
    We do not have wired LAN.
  • Hotel / Guest rooms

    Q. From when do cancellation fees apply?

    A.Cancellation fees are as follows: 
    Cancellation fee
    ・1 day before the stay .... 0%
    ・On the day of your stay .... 100%
    ・Cancellation withouContinue reading
  • Hotel / Guest rooms

    Q. Can I tell you about the child rates and whether children can sleep in the same bed as their parents?

    A. Children aged 0 to 6 (preschoolers) can sleep in the same bed as their parents for free.
    Children aged 7 and over will be charged the aduContinue reading
  • Hotel / Guest rooms

    Can you tell me about extra beds?

    A:Extra beds are 2,500 yen (tax included) each.Please note that this may not be available in some rooms.
    *Extra beds are intended for singleContinue reading
  • Hotel / Guest rooms

    Q.What is the maximum number of people that can stay in one room?

    A. Up to 5 people can stay in one room.(Including children sharing beds)
    If you add an extra bed to a twin room,
    Maximum 3 adults.Up to two Continue reading
  • Hotel / Guest rooms

    Q. Can minors stay alone?

    A: Yes.Yes, available.However, if there are only minors, you will be required to submit a consent form for the minors.
    If you contact us, weContinue reading

Reservations/Inquiries

Please contact us if you have any questions.